Privacy Policy
This Privacy Policy governs the manner in which QUE ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (referred to as "you" or "your") of QUE (the "App") accessible through the Site: https://agents.getmason.io/que
Information We Collect
We may collect the following types of information when you use QUE:
a. Personal Information: We may collect personal information that you voluntarily provide to us when using the App, such as your email address, website, and any other information you voluntarily submit.
b. Usage Information: We may collect non-personal information about how you use the App, including your interactions, preferences, and activities within the App.
c. Device Information: We may collect information about the device you use to access the App, including the device type, operating system, unique device identifiers, IP address, and mobile network information.
How We Use Collected Information
As mentioned above, if you use our Services or Site because you have voluntarily signed up for the services of QUE, this Privacy Policy sets forth how we process your personal data. You are not required to provide any personal information when using the Site, unless you choose to access features that require such information (as, by way of example, subscribing to any newsletter).
We may use the collected information for the following purposes:
a. To provide and improve the App: We use the information to personalize your experience, respond to your inquiries, troubleshoot issues, and enhance the functionality and features of the App.
b. To communicate with you: We may use your email address or phone number to send you notifications, updates, and promotional materials related to the App. You can opt-out of receiving such communications at any time.
c. To analyze usage trends: We may analyze the usage patterns and behavior of our users to understand how the App is being used, identify areas for improvement, and enhance user experience.
d. To enforce our policies: We may use the collected information to enforce our terms of service and other policies, as well as to prevent and detect fraudulent or unauthorized activities.
How We Protect Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
COOKIES & TRACKING: To learn how you may be able to reduce the number of cookies you receive from us or third parties, or delete cookies that have already been installed in your browser’s cookie folder, please refer to your browser’s help menu or other instructions related to your browser to see if you can reject or disable such cookies. You can also learn more about cookies by visiting allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser.
Disclosure of Information
We may share your information with third parties in the following circumstances:
a. Service Providers: We may engage trusted third-party service providers to assist us in operating the App and providing services to you. These service providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
b. Legal Compliance: We may disclose your information if required by law, regulation, or legal process or if we believe in good faith that such disclosure is necessary to protect our rights, and the safety of others, investigate fraud, or respond to a government request.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity or parties involved as part of the transaction.
Third-Party Links and Services
The App may contain links to third-party websites or services. These third-party sites or services have their own privacy policies, and we are not responsible for the practices employed by them. We encourage you to review the privacy policies of these third-party sites or services before providing any personal information.
Children's Privacy
QUE is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us immediately, and we will take appropriate steps to remove such information from our records.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated Privacy Policy here or by emailing or otherwise.
How to Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at [email protected].